Warranty
Coverage:
EasyFurnitureLiving is pleased to offer a one-year free warranty on all furniture products purchased from us. This warranty covers manufacturing defects in materials and workmanship for a period of one year from the date of purchase. The warranty ensures that your furniture is free from defects and will function as intended during the warranty period.
Terms and Conditions:
1. The warranty is valid for one year from the date of purchase and applies only to the original purchaser of the product.
2. The warranty covers manufacturing defects in materials and workmanship. It does not cover damage caused by misuse, improper assembly, neglect, accidents, or unauthorized repairs.
3. Warranty service may include repair or replacement of the defective part or product at the discretion of the company.
4. Any modifications or alterations to the product not authorized by the company will void the warranty.
5. The warranty does not cover normal wear and tear, including but not limited to scratches, dents, and fading of materials due to exposure to sunlight.
How to Claim Warranty Service:
1. In the event of a manufacturing defect, the customer must contact our customer service team to initiate the warranty claim process.
2. The customer will be required to provide proof of purchase, a description of the issue, and any relevant photos or documentation.
3. Our customer service team will assess the claim and determine the appropriate course of action, which may include repair or replacement of the defective part or product.All of our technicians possess a wealth of knowledge. They have direct access to production models and can do some basic troubleshooting over the phone to resolve many issues.
Manufacturer Contact Information:
For any warranty inquiries or service requests, please contact our customer service team at:
- Phone: +86 19839805288(Mon-Fri: 9AM - 7PM)
- Email: service@easyfurnitureliving.com
Conclusion:
EasyFurnitureLiving is committed to providing high-quality furniture products and excellent customer service. Our one-year free warranty policy is designed to give our customers peace of mind and ensure that they can enjoy their furniture with confidence. Thank you for choosing EasyFurnitureLiving for your furniture needs. We look forward to serving you and meeting your expectations for quality and satisfaction.